FREQUENTLY ASKED QUESTIONS
How do I book an appointment and what do I need to bring ?
Call our St. Catharines office at 905-646-5333. If you are a new client (private insurance or WSIB) please show up 10 minutes early. Motor Vehicle Accident (MVA) patients please come 30 minutes prior to your appointment time to fill out required forms.
What should I wear to physio ?
You should wear loose comfortable clothes in which you can move around and exercise in (yoga type of attire or shorts and a loose t-shirt as well, please bring alternate working out shoes with you for the gym/cardio/rehab equipment and therapy beds...thank you!).
How long will it take me to get better ?
Your recovery and rehab depends on many things: how long you have had the injury, severity of the injury, type of injury and treatment compliance. Book an appointment with our physiotherapist to discuss your diagnosis/prognosis.
How can I pay for my bill ?
We can directly bill your insurance carrier (please bring in your policy/group number with you) - Manulife, Sunlife, Great West Life, GreenShield of Canada, Standard, Johnson insurance to name a few ... or you can pay by cash, debit, and credit cards (VISA/Mastercard).
It is expected that you pay after every visit/treatment - no personal cheques.
Will OHIP pay for the treatment?
We are not an OHIP licensed clinic and therfore do not offer OHIP covered physiotherapy treatment sessions.